Question 1

How much notice do you need for custom orders?

Accepted Answer

I kindly ask for at least 4 weeks’ notice for all custom cookie orders. My calendar fills quickly, especially during holidays and busy seasons, so the earlier you inquire, the better!

Question 2

What forms of payment do you accept?

Accepted Answer

I currently accept cash and Venmo for all orders. Payment details will be provided once your order is confirmed.

Question 3

How do I place an order?

Accepted Answer

Please submit an order inquiry form to get started. After reviewing your request, I’ll reach out via email to discuss your design details, provide an exact quote, and share deposit information. Submitting an inquiry does not guarantee availability — your order is confirmed only after I respond and your nonrefundable deposit has been received.

Question 4

Do you offer shipping or delivery?

Accepted Answer

At this time, Spookies Cookie Co. does not offer shipping or delivery. All orders are for local pickup only in Mullica Hill, NJ.

Question 5

Do you accommodate allergies or dietary restrictions?

Accepted Answer

Please note: Our products may contain or come in contact with milk, wheat, gluten, nuts, cocoa, and/or other ingredients that may cause allergic or other reactions. It is the responsibility of the customer and/or cookie recipient to be aware of potential allergens and to share this information with anyone consuming the products. Spookies Cookie Co. does not guarantee any cookies or baked goods to be allergen-free and is not responsible for any allergic reactions related to these ingredients.

Question 6

How should I store my cookies?

Accepted Answer

Cookies should be transported flat and kept in a cool, dry place, away from direct sunlight or heat, to preserve their quality and design. Once orders leave my possession, Spookies Cookie Co. is not responsible for any damage that may occur during transport or after pickup.